Shipping & Refund

SHIPPING POLICY

Currently, only domestic and normal shipping within Singapore is available and all normal shipping costs are already included in the final prices.

There will be no tracking for the shipping of the items under normal mail.

The standard shipping duration will be 3-5 working days*.

* Please note that there may be situation when shipping takes longer than the standard shipping duration that is out of our control

**Please note that shipping is done by a third-party service provider and Minty Roses will not be responsible for any lost mail

Refund & Exchange Policy

All items sold on this site will be inspected before shipping to ensure we deliver the best quality to customers.

There will be strictly no refund and exchange for items sold on this site.

By purchasing a piece from Minty Roses, do note that we are not responsible for:

  • Measurement discrepancies due to manufacturing processes

  • Colour discrepancies due to lighting conditions and individual computer resolutions

  • Minor design discrepancies due to each design being hand embroidered